New Service Offering
Disney Best Friends Pet Hotel is expanding their services in March 2023. In addition to the top-notch boarding, day camp, and grooming services offered under one roof at Best Friends Pet Hotel, they will now be offering a transportation service. Any guest staying at Disney’s Fort Wilderness Resort & Campground and Disney’s Yacht Club Resort can take advantage of this service. They can reserve a spot on the transportation van for a seamless ride to and from Best Friends Pet Hotel in Disney. This transportation service is offered for any grooming appointment or daycare/overnight boarding stay.
Transportation to and from the locations below will occur Monday through Sunday:
Yacht Club: 7 AM – 7:30 AM
Fort Wilderness: 8:30 AM – 9 AM
Yacht Club: 6 PM – 6:30 PM
Fort Wilderness: 7:30 PM – 8 PM
If you would like to add this service to an existing or new reservation then call (407) 209-3126 to add it on for only $25 Round Trip!! There is limited space so call now!
Questions & Answers
Here is a compiled list of questions and answers that explain this transportation service in more detail.
How do I reserve transportation for my pup?
Please call us at 407-209-3126 to add this services to an existing or new reservation. Space is limited so call now!
When do I pay for the transportation service and how much does it cost?
Full payment for the transportation service will be taken upon making the reservation. The cost is $25 for roundtrip transportation.
Where will my dog be picked up?
We will pick up and drop off at Disney’s Fort Wilderness Resort & Campground in front of the cabins check-in building by the Airport Shuttle Departure sign. We will also pick up and drop off at the Disney’s Yacht Club Resort at the porte-cochere located at the main entrance to the lobby.
Are there any special requirements for dogs traveling with you?
Yes, your dog must be up to date on our vaccination requirements. They must be at the pick-up location before the specific pick up time and have a leash & collar/harness. For now, we are only able to accommodate pups under 50 lbs. and other types of animals will not be accommodated until further notice.
What happens after my dog gets picked up?
Once your pup gets picked up, we will check him into our system via mobile tablet. We will arrive at Best Friends Pet Hotel and your pup will be transported either to his room/kennel, group play or grooming – depending on what the reservation indicates.
Can I cancel this service if my plans change?
Yes, once you make your reservation you will have 48 hours to cancel and receive your full payment back for the transportation service.
How does my dog get transported back to me?
Your dog will be taken back to either Fort Wilderness or the Yacht Club Resort on the specific time listed above. Owners must be at the location no later than the designated time. Once your dog is picked up, he will be checked out of the system via mobile tablet.