About Best Friends
The standards are higher here
Since 1995, we’ve been raising the bar for what pet care facilities should be. We offer top-notch care for your fur-family in a variety of different settings to accommodate pet parents around the country.
Though our centers share a common goal of providing the best care for your pet, not all are the same. Depending on your location and your needs, we offer different services in different settings shown below.
Our Pet Hotels provide an array of services under one roof including boarding, doggy day camp, and grooming. Some also include veterinary clinics and training. Our custom options enable you to create an experience for your pet that is just right. Click on the “Find a Location” button above to see what is offered near you.
Doggy Daycare (& Spa) centers operate within Walmart Supercenters and Meijer locations. They offer daycare services for your pup with flexible options: a full day or for a short time, while you shop. Spa locations include a full grooming salon to primp and fluff your pet.
Our flagship Best Friends Pet Hotel is located within Walt Disney World. While offerings are similar to what you may find in a Best Friends Pet Hotel there are themed elements that align with a stay in Disney. You can pop by to visit your dog while at the park, special Disney pet products can be purchased in the center, and we layer on extra offerings to create a magical stay.
Your pet’s backup bestie
When you can’t be there, we provide a caring place
for your pet to stay, play and be amongst friends.
Care for the furry and
Whether you’re the proud owner of a pug, parrot or pocket pig, we’re the village you need to help care for them. In our Best Friends Pet Hotel locations we offer boarding, doggy day camp, training and grooming in more than 40 locations nationwide.
Personalized for every pet
At Best Friends we know your pet isn’t just another dog, cat or gerbil. That’s why customization is such a big part of our experience. We take the time to get to know your pet’s unique preferences and work with you to design the perfect stay or play time for them.
We know how to have fun
Our clients are cuddly and sweet so we like to bring on the fun. Expect fun parties for your pet, contests, and exciting giveaways throughout the year!
We believe our employees should share in the success of our company in a tangible way. That’s why we created an Employee Stock Ownership Plan (ESOP). Participating in the ESOP program means employees are part owners of the company and benefit financially from a job well done. With this, there is a direct incentive for employees to work hard and take pride in what they do – caring for our facilities, for each other, and most importantly, caring for your pet.
We’re sticklers for safety
We take careful measures to ensure the well-being of all pets in our care.
Staff learn proper handling, signs and symptoms of illness, dog expressions and body language.
We use only the safest cleaning products formulated specifically for use around animals.
Keeping it Cool
We control and monitor indoor temperatures to ensure pet comfort.
Meticulous About Meds
All pets receive medication through specially trained team leads only.
Doggy Day Camp dogs are supervised at all times and camp cameras are publicly viewable.
Join our circle of friends
We can’t wait to meet our newest BFF.Book a Tour