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October 17, 2014
Update on Houston Center Temporary Closing

As we mentioned in a previous post, there have been some unfortunate events in our neighborhood that have caused us serious concern. On Monday October 6th we made the decision to move our boarding guests to our Best Friends Spring, TX location as a precaution. All of our pet guests and staff are fine and we do not believe there is any specific threat to our facility; however, we’ve decided to close this location while the incidents are under investigation.

The safety and security of our employees, clients and their pets in our care is always our top priority and we have taken this action out of an abundance of caution.

Due to these recent events we’ve decided to temporarily close our Best Friends Houston center until next Friday, October 24th while the investigation continues. Manager Brandy and staff are currently working out of our Spring, TX location where our Houston pets have been transported. We apologize for any inconvenience this may cause you and if you have any questions or concerns about your pets or any upcoming appointments, please contact the Spring center at 281-298-6500.

We are currently working with a security company to ensure everyone’s safety once we do reopen. Thank you so much for your patience and understanding.

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