Fan Mail | Best Friends Pet Care

“We LOVE Best Friends!! They treat our two dogs so well and they are a handful, one is a Giant Schnauzer and the other is a St. Bernard/Pointer Mix and they love to keep you busy.”

- Bill S.

“Over the past five years I have bringing my Sheltie, Brandy to Best Friends and am extremely pleased with their professionalism, the quality of the services, and attention to detail.”

- Jeff A.

“I picked up two very happy puppies who were, only a week later, happy to return. The staff truly loves the animals (I even got photos one time!) and my dogs don’t lie – this place is A-list!”

- Melissa G.

Location

Jamie S.

“I must admit I was a bit skeptical taking my beloved dog to an overnight dog hotel or rather ‘resort’, but this place couldn't have been more accommodating. They have an excellent ‘keep space’ for your beloved four legged friends, and offer play time. In addition ‘boreding’ my dog (ilia), I had her groomed as well. What an amazing job the groomers did! She looked adorable with her little pink pigtales and freshing ‘shaven’ face. Overall the staff was extremely friendly, and helpful aside from the ‘dropping’ off process. Maybe it was just because I came in early, but they seems a bit dishelved. All in all though, it was a great experience, and I plan on using them again for my pet care needs (plus, they are afforable)”

Guller

Your associates were wonderful to us in all the years we’ve been there. Thank you so much.

Shasta Johnson

Wilson is always happy when he comes in to stay. Your employees are awesome.

Sharon Anicetti

McKenzie loves staying at Best Friends! He is very well taken care of.

Jennifer Tobalski

Your staff take awesome care of Patch! He always looks great when we pick him up.

Jay English

I love bringing Pete to Best Friends for camp! Your employees love him!

Susan Woods

Scooby loves playing with your associates! They are great with him!

Kathy Shiplett

Bunker and Bailey love the girls who play with them! They’re wonderful!

Laurie Smith

Our dogs love the playtime associates! They’re terrific with our pets!

Sal Russo

Everyone at Pineville is very accommodating and takes excellent care of my boys.

Brooke McKee

Everyone is wonderful with our pets! We love them!

Smith

Coco and Charlie are always so happy when we pick them up! We loved getting pictures of them!

Griffin

My dogs are always so excited to be here!

Kelley

Very friendly and super helpful staff. Your staff is a real pleasure to work with!

Donna Conroy

This is Acey’s second home.

Mark Gonzales

Sandy loves her best friends.

Vici Graves

We made a great decision by bringing our babies to Best Friends. Your people are terrific.

Terry Dubin

Ozzy always comes home looking beautiful. Your staff is wonderful to him.

Charles Anderson

Everyone is terrific. They all love Bach.

Serena Stamm

Cola loves her second home.

Heather McClimen

Everyone loves Bernie! He is so happy when he walks into the building!

DeGennaro

Everyone is terrific at Best Friends! I love all of your employees! Especially Nancy, she’s terrific!

Fisher

Margherita loves my dogs, especially Kahve! He’s always so happy when he sees her!

Teri Gettelfing

Your entire staff, especially Nancy and Candace, were so helpful during my first boarding and day camp experiences.

Brecht

Friendly, customer-centric-and good to our pet!

Imez Boston

Friendly, customer-centric-and good to our pet! All the associates I came into contact with were very courteous, professional and caring.

Nosho

They were warm, friendly and gave us suggestions on what we need to do for his next boarding experience.

Sylvia Shamun

Everyone I’ve dealt with has been most welcoming and personable.

Mary Armundsen

Excellent stay – my dogs almost never leave our house but get excited when they realize we’re headed to Shady Grove.

Jean Francis

They are like family!

Baznik Family

Knowledgable and friendly to us and our pets. We left feeling as though they were in good hands!

Ted & Lynda Anderson

All are excellent and we have complete confidence in their care for our dogs. Real pros.

Pam McCosles

They love my dogs as much as I do.

The Braunletts

Always great and they seem to really love our dogs.

Mary Lou Burroughs

Everyone is very friendly and always happy to see Molly.

Courtney & Josh Gray

Very friendly. We always feel good about Axl and Maya with Best Friends! Thank you!

Yonish

We love all your staff at Shady Grove, especially Kimmie and Crystal. Keep up the good work!

Elaine Mueller

Kimmie is the best! Always positive and informative. You have a great staff.

Kathy Buckner

The woman at the front desk is always so personable and helpful!

Veronica Mayo-Palmer

Thank you for the email from Thai along with her picture. Too cute. Everyone was so friendly and loved Thai. She was so happy to see everyone!

Merry Barker

Love the email and picture we receive when pets are away. Always polite, cheerful and capable. Grooming is excellent too.

Lisa Beckett

Very nice. They were personal and used our pets name.

Rosa Fogel

As always, very friendly and ready to take care of their guests with big smiles on their faces. Keep up the good work!

Adrienne Dimperio

Everyone was so awesome every time we called and we loved the pics emailed to us! Thank you so much.

Linda Chun

Very welcoming and made our first-time experience a great one! Thank you!

Jay Foalkoff

They were all very accommodating and seem to have taken very good care of Zoe.

Fran Newman

Fabulous – I got stuck in blizzard, called to extend Sophie’s stay, and I was reassured and relieved by the caring response. You guys are great!

Tom & Mary Pflomm

Competent, caring, polite, friendly, knowledgeable and committed.

Heidi Jull

Leslie is the best. Our boy is a nervous guy, and we feel completely comfortable with you guys. Thanks!

Fran Newman

They are wonderful – knowledgeable, loving, caring and professional. Our best friend this trip was Lindsay. Sophie loves it at Best Friends. Keep up the good work!

Mrs. Napoleon

Very loving and sweet. Attentive. My cat was happy for his first time visit.

Carol Winkler

They love animals, are always cheerful and professional.

Amanda Kivell

Been coming for over 2 years – best place to leave my puppy! Keep up the great work!

Steven Mona

They are the best. Bisquit wants to take them home.

Monique Hunt

They are all very caring, helpful and friendly.

Carol Edwards

Very nice, caring, attentive! Would definitely return to your facility!

Louann Alexander

Everyone is always kind to our dogs and friendly towards us. We very much liked everything, especially our groomer Meghan.

Kim Mannino

Everyone at Best Friends is great. Stevie loves coming here!

Shobha Bhatnafar

Always friendly, calls by name, seem to genuinely love animals.

Christina DiMele

I love that everyone knows Crow and is very happy to see him! His report cards are cute!

Nicole Ceigerton

They are the nicest people!

Jennifer Minutillo

You guys go above and beyond every single time! The staff is friendly and knowledgeable. It is easy to tell how well taken care of Diesel is! Thanks for everything!

Elizabeth DeCoteau

Very hard workers and animal first attitude.

Caroline Smith

Leanne is wonderful! Very friendly and a pleasure.

Maura Nasti

We left behind two beloved stuffed toys and LiAnn promised to find them and did! LiAnn is a devoted employee who loves dogs as much as the owners. She is kind, friendly, upbeat, everything you’d want in an employee.

Tracy Zimmermann

Lisa and Kathleen in Little Dog Camp are wonderful. Everyone is friendly, kind and helpful. I completely trust them with my pup.

Rose Martino

All your associates are kind and friendly. LeeAnn and Sisco always assist me and are accommodating.

Diana Gill

Michelle was very helpful and took the time to make me feel comfortable.

Joe Rondinone

Liane was extremely helpful and a great personality to work with!

Kara Haines

Extremely patient and friendly. Definitely puts my mind at ease knowing that she’s staying here versus another facility.

Karen Wald Cohen

Rachel Shufelt, the groomer is outstanding at the White Plains office – she is excellent, smart, caring – I don’t worry about my pups with her.

April Haye

Leanne at the White Plains office gave us excellent service.

Diane Silver

It is truly our home away from home. Don’t know what I’d do without Best Friends. Liane, Cisco, Lauren, Lisa, Kathleen, and Daniel are just great – helpful, loving, reassuring. I wouldn’t leave Casey anywhere else.

Frank Pagan

Lianne was very friendly, greeted me with warmth when I entered the facility and explained everything to me.

Dana Oginsky

Cheryl was extremely friendly and helpful with both making the appointment and dropping the dogs off.

Doris Waupale

Day Camp associates were unbelievable. My rescue dog was introduced very well. Anita covered everything.

David Cahn

Cabo said he had a great time. Next trip he said he wants more treats and biscuits. There is never enough biscuits in life…Cabo.

Carl & Veronique Coker

Have been a client for over 10 years, used to receiving great service so my expectations are always met! The managers, Anita Callaway (center) and Susie Bennett (animal care) and their staff are always welcoming and in tune to the doggies needs. Great people and thankful for their work!

Marcia Weekertee

Always a great job. Very blessed with everyone.

Leigh

Helpful and very kind. Was not worried about Bodie at all, was in very good hands.

Katie O’Flaherty

Great service – Jen stayed open past closing time on 12/31 while I drove from the airport to pick up Scout. Thank you!

Maddie Burki

Great – Jennifer is always very friendly and caring about our pet.

Judy Staub

Jen is very efficient and knowledgeable and a great manager.

Ginger Gonzalez

Storm knows he’s with family when he stays at Best Friends. Everyone is considerate, informative and warm – especially Jenn, Chrissy and Keith.

Deb Searson

Your staff is always helpful, professional and kind to my pet.

Karen Ouellette

I’m very glad there is an indoor area for day care. Mortimer loves to socialize and now can year round. He’s been getting over his fear of the snow by playing with the other dogs! It’s been great.

Erin LaCombe

Jen and Melissa R. are fabulous and treat my pets like their own! Callie and Cleo love camp!

Denyse

Jen is amazing as are all employees. Love the emails when dogs are boarding.

Diane Dushane

Great experience as always.

Sandra Traynelis

Our dogs love the Best Friends team. They greet them with wagging tails.

Rusty Harris

Everyone is very friendly and helpful.

Anne Marie & Ray Lodato

They were friendly and helpful. Enjoyed the email from Chloe.

Katie Brenckee

We love Best Friends. The pictures you email make our day!

Lanna Nguyen

Biya and Nancy greeted us with open arms and I felt very comfortable leaving my dog with them! Thank you.

Don Haugen

They are terrific. Brady loves all of them.

Jan Muhlbaum

They are always friendly and very helpful. They seem to genuinely care about the boarders!

Connie Stricker/Amy McMillin

Murphy goes to Daycare M-F 8-4P. Everyone there, Dori, Kelli, are fantastic with Murphy. Trust Murphy with them 100%. Have been with Best Friends for 3 years now.

Barb Casper

These are wonderful people My dogs love coming here to play or stay.

Diane Krumaraker

As usual, very welcoming and friendly. I love how my dogs run to the back with the staff without looking back.

Ann & Steve Glick

Thanks for all your help! Kind, knowledgeable, caring. Have gone the extra mile to help us.

Nathan

Very friendly, and our animals were very well cared for. Job well done. Loved the pictures that were sent on the day we were to pick up!

Kyle Spicer

I adore Jenni, Dori, Chessie and all of their care and attention. They continually give our animals!

Sharon Jarrard

Always a great experience for me and for Oscar! They are the best! We’ve used this facility for about 15 years. Wouldn’t take our dogs anywhere else!

Palumbo

Janet is wonderful! She is so customer focused, takes the time to listen to and cares. Janet is a great asset to Best Friends!

Judy Williams

Love Janet, she always does a great job and is super with my baby!

Libby Cahalan

Rose grooms standard poodles really beautifully!

Ben & Anne Griswold

Breanne, Katie and Sandra are the best ever – 4 stars for all.

Sarah Powell

I appreciate the friendliness and patience of the staff each time that Abby and I come for a visit. Her last cut was adorable!

Cassie Papin

They are great! We and our dogs get treated great every time!

Cassie Papin

Great experience! They love our dogs and the grooming is great! The staff and groomers are terrific! Tambra is great!!

Nancy Perrotta

Lisa, the groomer does a wonderful job – Reeses and I are both quite pleased!

Abby Kramsky

They are all extremely friendly and Rosie loves them!

Sue Fallon

My girls, who are afraid of anything new, love the associates. They seem to know they will be safe!

Victoria Diaz

Loved getting the photo and the report cards. Staff is very friendly.

Amy Rappaport

Accommodations are fabulous! Charlie loves the entire place – staff friendly and welcoming. Thank you, you are the best.

Maria Lichorobiec

Very accommodating and always friendly and welcoming. They take great care of Lilly!

Angie Thocher

The only suggestion is that we don’t think playtime should be a separate charge. We liked that there was an animal hospital attached. People were friendly…no complaints about the service! Good experience overall!

Mary Darden

My friend, who has groomed her own Siberians for years, complimented Lani’s grooming.

Joan Lebofsky

This question is hard to answer because I’ve been a client so long – everything is always so perfect I’ve become jaded and always expect the best. Associates are terrific.

Roseanne Sheppard

They are great! Such peace of mind, knowing Lando is in such good hands. Thanks.

Elaine Perez, DVM

You have an outstanding group of people at your Willow Grove, PA facility! They always take great care of my pets! As a veterinarian, I always refer clients to you!

Lisa & Russ Hughes

Tucker and I love the staff at Willow Grove!

Tracey Johnson

I appreciate the report card provided at the end of his stay and the note from the groomer. Everyone was extremely kind and took the time to answer my many questions, as this was Chase’s first time boarding. I was even given a tour of the facility.

Dawn Meister

Everyone there is very nice and helpful , they treat Ari great and he loves going to doggie day camp!

Miguel Torres

Your Best Friend (Willow Grove) team is the best! Always so caring and loving with our boys! We love all the email pictures. We are truly happy with B.F. staff!

Diane McManus

Lianne did a very good job, everyone was very friendly and obviously loves animals! Thanks!

Fran Trainor

Staci Mettale is wonderful! Riley is always excited to see her. She treats him like a baby!

Andrew & Rachel Zidel

Price = very good. We are consistently impressed with BF. The report cards are great and the staff really know the campers well. A+ service!

Ellen Perez

Wonderful experience. Bruno is 16 years old, so he is pampered and he enjoys his stay!

Valerie Vitello & Gary Grisafi

I loved that pictures of Roxy were emailed to us! Very friendly and when I called to check on Roxy, all my questions were answered and I could tell that the staff was caring.

T. Grill

Friendly, professional, attentive staff. Excellent grooming job by Staci. My dog loves all the attention she gets each time she visits.

Regan

The best! Kind, competent – we will always come to Best Friends!

Mosley

The front desk staff is always friendly and really nice. They all know Riley’s name!

Howie

Thanks for being so kind to Howie – he loves you guys!

Matt Pierini

This is the first time we boarded Carmine and it was a great experience. Everyone really personalizes the stay with knowing our dog and we would definitely use you again!

Debra McRaven

Extremely friendly and professional. Puts my mind at ease when my baby is there. They’re the best!

Hinterman

We have had nothing but positive experiences boarding our pup here. She loves her visits!

Robert Wiar

All staff was helpful and very good handling our pets. Thank you.

Jardien

Sarge loves Miguel – sorry everyone else! He really loves all of you!

Lee

Jena and Caite are awesome! Brock is very excited whenever he comes to Best Friends! Thanks!

Anita Calcagno

It’s like leaving my dogs with family, only better!

Laura & Steve

It was a great surprise and blessing that her first visit was free. Great, friendly, good with animals. Thanks!

Shirley Alvord

Please comment all these people for their jobs! All are wonderful. The best groomers I have ever found anywhere. Kay is the best!

Courtney Morris

I could not have been happier with the training Sam received! I would refer anyone to Best Friends and Amanda.

Dennis Baker

Staff was friendly and very professional. We really loved the email from him! Comment cards were great!

Marcia Daigle

They are beyond awesome!

Mary Hermann

Comment: Peanut had a great time. They are fantastic. They were so helpful and so kind to Peanut and to us! Thank you! Are there other facilities in other cities available?

Jan Derby

We love Best Friends! Abby comes back happy and tired! The girls are always friendly and love Abby! We love to take Abby there!

Susan Mitleff

They took very good care of Pee Wee. They were all friendly and concerned with how he was doing.

Marlene Somervill

Very happy with services/staff. Will be back!

Ken Harvey

Very helpful. Hard working.

Lyn Gay-Straseske

Most importantly, Spike is not shaky and afraid there (as he’s always been else where). Kay is a talented “gem”! (Hope she stays well). Your receptionist “crew” is great!

Carol Malec

Our overall experience was exceptional. Everyone was friendly and helpful. At pick-up, we were invited to stay and use the park. I consider that exceptional service.

Smith

When I needed to come home early the staff was helpful and able to change Mojo’s grooming on short notice.

Shirley Alvord

Nancy in management and Kay is the best groomer I have ever found! She really cares and my dog looks like it every time!

McTighe

The staff is awesome. They make it possible to have a nice vacation!

Debbie Handler

Thanks for taking such great care of Hercules during the extreme snowstorm and cold weather. He’s worn out from his long visit and looks great and happy – thank you all so much.

Barbara & Elliot Rosen

This was the first time we have ever used a boarding facility. We spend a lot of time at Disney and it is great to know there is a place for our pet. I have already told a few friends. Amber is very important to us. We are very happy with the service we received.

Ana Pliego

To send me this time picture of Ossy (its great – I saw it in your store screen). They are always sweet, nice and love their job (and our pets). Thank you all!

Laura Thelander

Tracy D was great with Payton. He loves when she cuts his hair. We call her Aunt Tracy D and he knows who we are talking about!

Bradley Bechtel

Exceptional. They took excellent care of Roxy and her family. We would not hesitate to return. We were extra pleased to be offered the use of the day care room to play one very cold morning.

Cameron

When I picked up Cleo, Evelyn greeted me by name and gave me a complete recap on Cleo during her boarding.

Nancy Klein

Evelyn was awesome at check in and check out. Phone call during snowstorm was greatly appreciated. A+ service!

Ashley Stewart

All very friendly and patient with owners and pets. Loved being able to visit at night.

Thomas

We’ve used your services for our elderly dog and our current one too – probably for the past 10 years. Really appreciate the addition of day care with boarding – Lexie is much happier with the additional activity. Thanks!

Justin Seyl

Very nice and thorough, feel very comfortable leaving our pets here!

Debbie Keech

We loved the card at the end of the stay about how they did at your place. We had both kids groomed while they were there. Your groomer did an excellent job. I would come back just for the grooming!

Nickow

Always friendly, loving to my dogs!

Gail & Ronald Zielen

Every time we bring Annie in for grooming or boarding we are confident leaving her and always pleased when we pick her up.

Kelly Hill

Great customer service! Acknowledge me upon entering and great with the dog.

Lisa M. Bessett

Very friendly, helpful. Absolutely love this place and so Zoe will be coming back!

Arnita Steele

Very welcoming, friendly and accommodating. Great customer service.

Ford

In a previous visit, Casey had a mild seizure (a non-threatening condition). Staff responded quickly with 100% commitment to the safety and well being of Casey. We were completely happy with the staff’s response and cure. As a result, we continue to trust them with our Casey.

Ken Levin

They know me and the dogs by name as well as the dogs personality traits. Carol even remembered long deceased dog (over 10 years).

Lynn Laskol

Evelyn is wonderful! 1st day at daycare Evelyn gave us personalized attention. Checked on Logon, etc. It was great and I knew everyone at Best Friends was taking good care of my dog.

Doug & Jill Henderson

Thank you thank you! You’re the best. Your associates were incredible from calling to make reservations to coming in. Girl that helped us was so great. Friendly and sweet to our dog. Need more paper!

Robbie Cichon

Camp: Evelyn and Debbie were excellent (and others too) with info and making me and Wrigley feel comfortable. Lisa (groomer) was excellent. She was so good with our timid dog and so good with me.

Lynn Lemay Sabeurin

Overall very happy with this first experience. Staff are extremely friendly and reassuring to first timer. Thanks and hope to see you again.

Suzanne Werner

This staff and facility are super. My two dogs love going there!

Sharon Longzynski

Everyone is very kind and helpful. I feel very comfortable bringing my pets here!

Jennifer Tuttle

Your staff treated my dog like it was family! Thank you!

Molly Wicks

Everyone was very friendly and helpful. Jack was excited to go to day care each day!

Mr. and Mrs. R. Tuttle

The enthusiasm and tenderness your associates show toward our (including other patrons) four legged family members is gratefully appreciated.

Fredrik King

Wonderful and polite. Patches came back excited, happy and well groomed.

Claralyn Ussery

Staff was very friendly and accommodating. My pet was very happy when I picked her up. I appreciated the email picture.

Gigi Newman

Very comfortable place. Very friendly people and can tell they really love the animals.

Naideen Johnsen

Everyone was great and Little Guy warmed up to the staff, he felt very comfortable with them. We will be back soon! Melissa was awesome!

Veronica Bumphrey

I believe it’s a great place for all pets! They’re nice. I can see they are animal lovers!

J.R. Schneider, MD.

All I can say is that Hannah loves spending time with you while we’re gone.

Shannon Schaffer

You all take care of my “baby Marley” – I just wish I could find someone to take as great care of my teenager when I’m out of town. I can’t tell you in words how much I appreciate all the staff! My dog loves to come and stay with you. He goes crazy when I tell him he is going to Best Friends. Marley has been with you many times. Especially since my dad has been at stage 4 with cancer. Thank you for getting him a suite…p.s. please call me on my cell so I can book in advance for spring break, thanksgiving and Christmas of this year. We love you!!

Ana Nauden

My boys love them!

Harold Cischke

Tina did a very good job grooming Rex. During every visit to Best Friends, I find all the associates on duty to be very courteous and knowledgeable in Pet Care.

Cyndy Georgeff

From the moment I saw the facility and met the staff, I knew that Daisy would be in good, capable hands. Very friendly and very good with Daisy.

Jackie Stone

Jessica is very good with people and animals. Claire and Tina are awesome!

Harold Cischke

Claire did a very good job grooming Abigail. During every visit to Best Friends, I find all the associates on duty to be very courteous and knowledgeable in pet care.

Sue Fordyce

All seemed to take interest and greeted Stella. Before taken to her cage she had been touched by all of the staff.

Vicki Adams

Sunday pick-ups is a real plus. Very friendly and seemed to truly care about our pet and her experience.

Karen Crawford

I always feel that Claire (Nikki’s groomer) and the rest of the staff genuinely care for and enjoy Nikki. Miss Claire always does a beautiful job grooming Nikki.

Thompson

Competent, kind, professional, exceptional!

Kalei Kau

Play and stay was perfect. Very nice and easy to work with. You can tell that they like animals.

McSheehy

Everyone was very professional and I felt very comfortable knowing my pet was receiving the best attention during her stay.

Dilte

All seem very nice. I feel Ozzie is in good hands while at best friends.

Meyer

Cheerful, bond well with pets. Go the extra mile.

Christine & Gene Guffanti

It’s the only place we take our pets too now and I’ve told everyone to go!

Kalei Kau

This was our first time leaving Lola and will be back for sure! Very friendly and helpful. Willing to let us drop off early due to plane reservations was a huge help. Thank you!

Diane Weston

Wish you would take over the campground dog park! (Fort Wilderness). Groomer Shelley was exceptional! She listened and understood my concerns. Professional! Excellent job on Heidi’s nails!!

Doran

All great staff. Smiling faces and love the pets.

JoAnn Thompson

Really appreciate the consistent, enthusiastic welcome and great care Waffle receives each time he is here.

Chirumbole

Thank you for keeping our dogs safe and healthy during our vacation. Everyone made great efforts. The dogs came home and were exhausted! They went to rest! They were tired!

Tamara Elenda Ford

Friendly and always professional.

Wendi Harris

Corynne is awesome. She is taking care of teaching him sit! Overall staff is great!

Henley

Great job! Thank you for taking such excellent care of our pets.

Bonnie Morgan

Olga groomed Ziggy, the best he’s ever had! She cut him just right! Thanks.

Lourdes Torres

Everyone was very nice. This is our second stay at new facility but first grooming. Shelley did an awesome job. Will definitely use the service again.

Kim Hodges

We found Olga to be very pleasant and understanding with our needs for Cody. She did a wonderful job and found a new groomer!

Emily Hale

I trust everyone there with my dog and that says a lot about the trust I have in them.

Mrs. C. Hurley

Very friendly, (Julia) groomer was outstanding, our dog is almost 16 and she was good with her.

Maureen & Ben Bonner

Always good to board our dog there. She loves it and that makes it easier for us. Pleasant, friendly – our dog runs right to them, so it’s obvious they fuss over her each stay. We love your place and your people!

Susan Johnson

Anja is awesome! So friendly and welcoming! She’s one of the reasons we come back. Tina is a jewel! Rudy loves her and I think that’s a huge positive indication.

Burak

Julia made the dogs look so gorgeous. She put pretty New Years Eve bows in their ears!

Peterson

Front desk and all staff are managers. Anja is so great! Day Care Jan and Scott are totally committed to the welfare of the pets. Lori did a terrific grooming!

Donna Lucas

Max is very happy at Best Friends. That makes us feel good when we leave him there.

Johnson

Anya is a jewel and Rudy loves his groomer Tina!

Mallari

Everybody has been very friendly. Our Simon looks so happy. Thanks for taking good care of him!

S. Goldstein

Very attentive and accurate reporting of Harley’s behavior while under their care!

Michelle Border

I bring Nuxy to daycare at least 3 days a week. The staff always remembers both of us! I really feel at home because of that.

Susan & Fred Dorsey

Awesome staff – they were so accommodating, friendly and loving.

S. Goldstein

Very attentive and accurate reporting of Harley’s behavior while under their care!

Meyer

It’s wonderful to be able to provide your pets special treats – so he feels at home. Very caring, knowledgeable, observant. Very pleased with everyone I spoke with. Great place. Thank you.

Jason Goodenough

Seem to know all the dogs and genuinely care about them.

S. Goldstein

Very attentive and accurate reporting of Harley’s behavior while under their care!

Wolfgang Koch

It was very nice to receive a comment card with notes on playtimes, personality, etc. Very friendly, took time to walk me through each point and every option in the contract. Nice flat-screen TV with pets’ pictures on the wall.

Patricia Fifis

This was the first time Rico has been boarded and I cant thank everyone enough for the fantastic care he received. Everyone at Cinnaminson is fabulous! Kudos!

Wolfgang Koch

A very pleasant and accommodating personnel. Extremely nice, thanks.

Carol McNulty

Very friendly – seemed to understand our dogs and were caring.

John Paquette

Tiff – obviously loves animals as ours love to come here.

Sarah Duckett

Misty & Tiff – they took excellent care of our two golden retrievers – customers for years.

Debra & Keith Behr

The staff is very observant – they noticed Puck had an irritation on his neck and scratching a lot – which he had been doing. But being away from home it got worse. They were very concerned. They love Puck and treat him as their own. We would not change a thing. Thank you for hiring such great people.

John Paquette

Misty – Maureen is a recent adopter and loves to come to be groomed so Misty must be doing a great job!

Kim Wedge

Michelle is wonderful and we are always impressed with all of her employees. Lillian is a particularly friendly face. These folks clearly care about the well-being of our dogs. Love them!!

Don Friswell

They are all so caring, and they love our dog! It shows. I know he is in good hands.

Nancy Kellam

We have been using Best Friends since 1993 and always will!

Rich Desilets

The staff is always friendly. They know our dog by name and seem genuinely happy to see him.

Linda Hidding

The workers loved Kelsey and she was a pampered princess puppy!

Karman

Staff are always helpful and wonderful. Jess does a fabulous job grooming our dog. Jess is a delightful person. Thank you.

Angela Stoller

Jess is the best groomer I’ve ever had. The counter staff are very sweet and helpful with my dogs when we come in. I totally trust my dogs with the staff here.

Barbara Cain

Everyone represents the best of what “Best Friend’s” offer!

Laura Michaels

Great staff! Love the emailed pictures!

Linda Bebeau

Arlene and Liz greeted us with a terrific smile! We are pleased to have Lacey and Lily groomed by Marilyn. Both Bichons looked beautiful!

Charles & Ann Conrad

Thanks for including Gracie in your Facebook photos! Friendly, enthusiastic and caring!

Jennifer Shotlein

We’ve been using Jess for years – no one else is as trusted with our dogs!

Susan & Jim Phend

You always do an excellent job!

Pete Murphy

Kim is the best. My dogs love her and she makes them look great!

Dianne Rollins

They always make us feel welcome. They remember us by name and Lily’s every 4-6 weeks.

Karen Peirce

I’m very comfortable and confident leaving Tibs here. Your associates at Sudbury are great. Very friendly and personable.

Mary Forte

Heidi always grooms Bosco. He comes home happy and looking great. Thank you Heidi!

Rodriguez

Most helpful service – I will definitely use again and refer to family and friends.

Jillian & Ryan Rozycki

We love Best Friends. You guys are amazing and show a genuine love of animals as well as their owners.

Debra Beierle

Everyone is always very helpful and friendly!

Foley

Barley enjoyed his stay, will be with you again soon! Great – thank you!

Salentie

They are always kind and considerate. Our dog seems to be comfortable with all of them. Thanks!

Nelda Reed

The staff at Best Friends is always friendly and helpful. My dogs always look great and are happy as though well-treated.

Karen Smith

Front desk staff always friendly when I drop my dog off – especially Denise. Very happy with camp. Thanks!

Miller

Once again I am pleased with Riley’s stay at Best Friends! He was the happiest and very content when I picked him up…from his mannerisms, I can tell Riley was well loved and cared for. And a special note to Emily and Sarah R. Thank you for your time and devotion with Riley. Warm regards, Lisa Miller.

JoAnn Watter

I have complete confidence in the associates. They are friendly with customers and great with pets.

Lisa Kirkpatrick

Thanks for going the extra mile! Emily is phenomenal!

Margaret Winegard

Very friendly, my dogs love it there!

Sakuma

Gabe is an outstanding groomer! I left a photo and he created the exact look I wanted for my squirmy poodle puppy who had long, matted fur. Well done!

Sharon Krostowitz

We love getting the email photos of our dogs. But you should send them sooner. Excellent. Truly take an interest in our dogs. Took great care of all 3 – even our new puppy!

Addicks

Everyone is very friendly and caring – always polite and efficient.

Carolyn Bedar

Everyone is and always has been very welcoming and accommodating. Always a pleasant experience.

BJ & Patti Ford

Always friendly and professional. Carmella loves them and that’s what counts!

Jan Zettlemoyer

Brisket loves it! He is always so happy! Fabulous staff! Great care of Brisket and wonderful to me! Tremendous!!

Jan Zettlemoyer

Thank you for a great pet care facility. The staff is awesome and the care is tops! Fabulous place! Thanks again.

Carol McKenna

Check-in was very welcoming (as always). Staff is awesome! Colleen and Summer are excellent groomers!

Dan Calman

Awesome people, great service, always smiling and my dog loves them!!

Heather McKenzie

Colleen always does an exceptional job grooming Riley. She always shows much patience and kindness. It is rewarding and comforting knowing that we are leaving Riley in her hands.

Wendy Kamensky

My instructions for each dog is always followed from meds to wee-wee pads. Each associate treats my dogs as if they were their own. I am beyond comfortable with all of them.

Jeff & Iris Smith

Very customer oriented. Colleen seemed to really enjoy what she does and it showed in the treatment of our dogs and the service they received.

Kelsey Dunleary

You guys are the best! Stephanie and Jessica always make me feel so comfortable leaving my dogs!

W.D. Hammon

Exceptional, excellent. Takes wonderful care of my pet.

Rob Santaniello

Very professional and real animal lovers.

Lindsay Wellhoefer

Your associates always go above and beyond. With the freezing temps they did a lot to make our dog feel warm and cared for.

Myra Riollano

I’ve had several pets stay there throughout the years – they are always happy and healthy on their returns – grooming was outstanding!

Michelle Maddock

Everyone is so friendly. Our dog loves coming here so we know she gets the best care.

Jan Zettlemoyer

The staff is wonderful! Brisket loves all of them and he adores the way they love him in return! The care and service are wonderful – an answer to our prayer!

Gail Kane

I carry your business cards with me and have referred many friends.

Diana van Brandosh

Clancy loves to stay with you and looked happy and clean when we picked him up! He will be back!

Jim Hart

Bayley just loves Jen, Shasha, and Linda. Sometimes I think more than us.

Laurie & Michael Polkowitz

Lisa takes great care grooming Lola. She always looks great! Jen is also very nice and helpful!

Rob & Judith Wolfe

My husband is very “picky” about Ariel and does not want her to go anywhere else. Ariel loves Best Friends and all of her friends there.

Sari Rubin

We love how Lisa treats our little girls.

Aviva

How wonderful the staff is…they’re great! Bailey loves Patty and Jen – and we love AFD!!

Tessa Tschudy

Everyone I spoke to was great! Very sweet associates. Thank you!

Balaguer

Very friendly with people. Love dogs! I feel very confident each time I leave my dog and trust the team entirely.

JoAnne Hammond

We don’t worry when gone, because Gus always seems to have a great time.

Celeste Suggs

The kitties have been boarded 5 and ½ weeks in the last 2 months. Because of the love and attention that your staff gave them they are doing very well. Thank you.

Maria Redente

Everyone is very pleasant and helpful. Maggie seems happy when I pick her up.

Cindy Cincotta

Everyone seems very nice and cares about our babies. Thanks!

Suzanne Kurth

Everyone I’ve come in contact with at your facility has been great. Boarding Koi here gives me great peace of mind!

Stacy Wiegers

Awesome! They truly love our dogs, and our dogs are always happy to see them!

Shannon Kishel

We’ve always had a great experience boarding Ruby at Best Friends. She gets excited when we pull into the parking lot.

Jessica Martinez

Associates are very friendly. I was positive that my dog was in good hands.

Katherine Roth

The staff was very helpful and really nice/understanding about me calling every day to check on Nelly.

Lucy Lucker

Everyone is fabulous – very pet oriented, clearly love animals and Annie always gets great care and looks great!

Carie Hill

I feel so much better about leaving my dogs when I leave them with Cathie and staff!

Stacy Wiegers

You guys are great! We totally appreciate all you do for our dogs – thank you!

Mandy Burstein

Thanks for keeping your price affordable! Leslie is such a sweetheart and great to our dog! She goes above and beyond! ☺

Kari Lucas

I love getting a photo and email while I’m away. Jennifer is great. I feel like she loves Sophie (almost) as much as I do. Mika is an excellent groomer.

Shelley Laciberte

Everyone is so nice and cares about animals. What a great facility!

Celeste Vinzant

Buddha was well cared for and loved. Leslie is awesome, so kind and compassionate as well as all other staff. Buddha likes it there!

Londi Sullivan

The gals are always so good to us. I would never go anywhere else!

Stephanie & Joel Smith

All of you are very kind and loving to Andy. It’s hard to leave him, but we know that he is well taken care of! Thanks.

Lindsay Parkis

We love the all day play option. We also love the pictures sent via e-mail!

Michelle Cabreja

Again, thanks for allowing pit bulls in the facility. It is hard (as an owner of a pit) to be “allowed” in places. Thank you for not being one of those places uneducated people who believe it’s the breed when the responsibility should be that of the owner! Thank you again! I will refer people to you anytime.

John Rule

Leslie makes my leaving Ferrous at Best Friends seem like he is going on vacation instead of me! And Mika does excellent grooming.

Cathy Tann

Stoney LOVES to come to Best Friends, Jenn is amazing with him. He is very shy and can be challenging, but since he has been attending day camp, has done a 180. Jen is so accommodating, and I would not take him anywhere else.

Nichole Torres

Great job! Thank you for always making Rocko feel at home and loved just like your own.

Mariko Cavey

Very helpful and friendly staff. Can tell associates care about the well-being of pets. Love the report cards!

Londi Sullivan

I always know that my “boys” are totally taken care of! I’m always always greeted with a smile no matter how busy everyone is – very nice people!

Joanne Hein

Everyone knows the dogs, gives a good report and makes us feel good about the care.

Elaine Matsumoto

Excellent, spoiled my kitty – she now looks forward to being boarded. I really like the email picture on Christmas.

Merlin Heim

Very professional and friendly. Our Sebastian (18 month old Dachshund) reacts with eager excitement when he enters Best Friends. So, we know he receives excellent care.

Katy O’Reilly

Everyone I talked to was very nice and treated my dog with love and sensitivity. Much appreciated.

Camille M. Cecere

Very friendly – obviously dog lovers!

Christopher Tinari

Leslie is very friendly and helpful. I know my dog is in good hands while I am away.

JoAnn Szlaga

Everyone made us feel at ease with leaving our “kids” with Best Friends!

Sue Crider

Everyone here is so friendly. This place is the best over all.

Liz Trussell

Very friendly and always seem to care about Baxter’s well being.

Jody Kauffman

Would love to see the manager here for a while – past managers came and left quickly. I was very pleased with the reception when I dropped off and picked up Webster and especially with the groomer who bathed Webster and fulfilled my special requests. Service is consistently very good.

Jessica Larsen

Thank you for taking the time to clean my dog. Groomer was great. And she remembered my other dog, which meant a lot.

Gigi McInerney

Totally thrilled with Cindy’s care of Tassie.

Judy Jackson

Gave good information to me pertaining to Taylor. Very friendly and polite.

Jack Monahan

Julia & Ed have always been fantastic!

Rosalie Conte

Eddie continues to take special attention to Capuccino’s needs.

Joyce Graham

Ed is helpful, knowledgeable. John, the groomer, does superior cuts and gets the most cooperation from my dog.

Cheryl Bartlett

Wonderful customer service and the dogs always turn out beautiful. Would follow Eddie anywhere.

Jim Silvernail

John does a great job grooming Mattie. He always comes out and asks exactly how I want her cut. Thanks.

Camille Cecere

Great service as always. Your associates are GREAT.

Nancy Buckner

All of the staff appear to get along so well. Julia, Ed and Christina are all superior. They always go above and beyond the call of duty. Outstanding.

Cindy Lunger

They make me feel like my pet is the most important thing in the world.

Cliff Parker

Report cards are a sweet touch. Webcams are good. Everyone is always polite and courteous to customers. We know our pet is in good hands at the North Plainfield location.

Megan Fahey

Your staff is extraordinary! I tell everyone about you. Thank you for being the best!

Aileen House

We just love the whole staff at your North Plainfield location.

Alma Herron

Staff very friendly and accommodating.

Sue Crider

Your staff is the best ever. Smokie just loves it here.

Doris & Roger Brisson

Very happy about Ken, very friendly and good to my dog.

Esther Mancarella

Roxanne takes care of Rusty and I always ask for her care. She always asks if I have any needs of concern. She’s awesome!

Renee D’Amico

Billy especially loves Kim – she did a fantastic job with him. The best grooming he’s ever had. Thanks!

Luis A. Colon

After this obedience class, Michelle Longo helped train me/my puppy and now Karma is a totally different dog for the better.

Margaret Burke

Buddy is always excited when we pull in the parking lot so I know he enjoys himself. All very friendly and service oriented.

Keri Mahoney

Your staff treats us like our pet is their pet. Our dog is 13 and ½ weeks and they took excellent care of her.

Deb Martin

Always smiling and kind. They love the animals. Roxanne did a great job.

Deborah Balukas

Lisa did a wonderful job again, as she always does, with my pets. They always look so perfect when I pick them up.

Laurie Carouge

It’s always nice to be greeted by the staff (Dee and Jess). They are so loving with Holly and are always so pleasant to talk to.

JoAnna Ventresca

Thank you for the picture updates! Always helpful, really get to know the animals, and truly make them feel at home. Thanks!

Megan & Matt Kelly

They are very friendly and accommodating – you can tell they love animals!! Thanks!

Cori Grachek & Vanida Wichert

Great staff – every time we called to check up on our dog, they were wonderful to talk to.

Linda Koczirka

Enthusiastic, friendly, very kind to animals, great to receive email photos while we were away!

Jennifer Sheets

Love the pictures and that you obviously love the dogs you care for.

Lori Mitchell

Boz is an easy going, laid back, golden who is easy to be with. Our cat is hell on 4 paws. Dave is equally wonderful with them both.

Kim Guerino

Awesome! Still smiling at 4:00 even after a long busy day.

Gail Banks

Everyone was very helpful and friendly. My two little girls were well taken care of. Thank you.

Maria Copestick

All very friendly and obviously love pets!

Therese Carroll

I just feel comfortable leaving Ella with you all! Everyone that I’ve met has been exceptionally friendly and pleasant! #1 in our family’s needs and expectations.

Grace Clodfelter

Staff is excellent. Very concerned about being diligent with our kitty’s excessive medications!

Jennifer McNesby

Everyone is friendly, kind and courteous – striving to meet all the needs of the customer! Thank you!

Joanne Lucas

Floss the groomer is the greatest. The girls at the front desk are very friendly and helpful and they love my animals. They make you feel like family.

Cathy and Gray Wilson

All were great and very nice. Duncan is always well taken care of and they seem to truly like their clients.

Arnez

We are always pleased with our visits to Best Friends!

Alan Weston

Everyone was great. Everything was explained and Snick got a bath and looked great.

Frances Kandle

Dr. Bernstein is what keeps me at Best Friends.

Elizabeth Chapman

Dr. Biehl was able to work us into her schedule quickly with an unexpected visit. Thanks!

Daphne & Lisa Burleson

Everyone was great. Dr. Nikki Brown is very thorough and answered all my questions.

Jan Zettlemoyer

Offering 24 hour hospital care would be great addition to your facility. Debra, Ashley, Gwen, Dr. Robinson, are all very good! Fantastic care!

Sandra Flores

Always receive prompt, friendly, courteous and follow-up customer service. Debra & Ashley are always knowledgeable and offer anticipatory guidance.

Jan Jones & Tom Thaxton

Gwen did an excellent job, as usual! Great picture of my dog Beaux!!

Liz Davis

Deborah & Ashley at reception are very knowledgeable. Dr. Bihl is excellent in every way. Everyone in the office treats my pet so warmly and patiently. A great place.

Karen McCleskey

Your vets employees are friendly, caring and gentle. I would recommend Best Friends to everyone. I have been to many vets. Yours is the very best. Dr. Biehl, Dr. Bishop, Dr. Goodyear. All are excellent.

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